

WFX understands the importance of keeping your information safe and secure. We provide you with state-of-the-art physical and digital internet security to assure complete protection of your data when using the WFX Cloud.
Data Centre
WFX Servers are hosted at one of the world’s largest tier 1 data centres located in North
America. The data centre provides physical security, virus control and Internet security. Firewalls
and a constant Port monitoring service are in place to ensure no unauthorized access to the
server from outside intruders.
Data Back Up and Storage
WFX has 12 hourly transactional backups and full data is backed up on a daily, weekly, bimonthly
and monthly basis. Backup Services have been designed with the world's best known
backup combination of Veritas & Sun. Data backup takes place both on file folders and also on
physical tape drive, which is stored off site at a fireproof location. WFX test restores backup data
twice a week to check consistency and integrity of data.
Hard Disk and Processor Redundancy
WFX has RAID redundancy via Raid disc arrays and processor/hardware redundancy in place.
Raid supplies safe recovery of data in the event of hard disk failure. Any server's hard drive can
fail without loss of data. Raid also provides for hot swappable hard disks, in order to replace a
failing hard disk without service interruption.
Unauthorized Access and Application Security
The following measures are in place to prevent unauthorized access by internal and external
parties.
In-built multi-tier user authentication. A valid username, password and company ID is required to
log into WFX's solutions. Password length and change intervals are determined by client
company policy. Customers have full independent control on passwords and may change them at
any time. In case of password breach, the admin may change the Company ID and all users will
become inactive.
In-built user permissions, which can be configured by the customer ensuring not all users can
access all company data, and only are able to access data relevant for them to execute their
tasks.
SSL (Secure Socket Layer) 128 bit encryption in place for communication with the server. This
protects information using both server authentication and data encryption to help ensure that
Data is safe, secure, and available only to you. Also, passwords and login information are stored
in an encrypted format not accessible by anyone even in our organization. This is the same
technology used in secure on-line banking transactions.