Every customer gets fast responses to critical issues, unlimited technical phone and online support, free updates and upgrades and as well as support for, configuration and administration of all WFX products. Included in your subscription
- Direct access to qualified support specialists
team of technical experts who understand your business
- Personalized action plan on issues
specialists provide constant updates
- Proactive monitoring
remote monitoring, trend analysis and management
WFX customer support, engineering and quality assurance departments are managed jointly, so that our support personnel are always well informed of new product functionality and any issues are resolved quickly. Through proven, best-practice methodologies, WFX's highly experienced support teams will help make sense of your issue, achieve a solution, and work with you to transfer that knowledge to your support staff and users.